Vercel
- Purpose
- Application hosting
- Data processed
- Requests to Fomatic, the customer data they carry, and request logs
- Location
- Oregon, United States, with requests passing through Vercel's global edge network
Subprocessors
Last updated: November 8, 2026
Overview
Fomatic uses third-party service providers to operate, secure, and support the service. This page lists current core subprocessors and customer-enabled integrations that may process customer data.
Customer-enabled integrations only process data when a customer chooses to connect or use that integration. Integration providers may act as independent controllers or service providers under their own terms and privacy policies.
Core Subprocessors
PlanetScale
- Purpose
- Database hosting
- Data processed
- Customer data, account data, audit records, and logs of how users use Fomatic
- Location
- Oregon, United States
Amazon Web Services
- Purpose
- Cloud infrastructure, private file storage, backups, and email and SMS delivery
- Data processed
- Customer data, files, account data, email and SMS delivery metadata, mobile numbers, message content, replies, and operational logs
- Location
- Oregon, United States (us-west-2)
Google Cloud / Google Vertex AI
- Purpose
- Boon, the assistant for event teams, and machine translation. Translation runs only while an organization's owner has it turned on, and only for a language an organizer chooses. Attendees' typed answers are translated only while their own switch is on too
- Data processed
- Prompts, responses, help context, usage metadata, the event data Boon reads to answer a question, and the text sent for translation
- Location
- United States
Anthropic
- Purpose
- The AI tool Fomatic engineers use for support and diagnostics
- Data processed
- Records an engineer opens while diagnosing a problem
- Location
- Set by provider
Google Analytics
- Purpose
- Analytics and conversion measurement on the marketing site only
- Data processed
- Website usage, device/browser metadata, referral data, and analytics events
- Location
- Set by provider
| Provider | Purpose | Data processed | Location |
|---|---|---|---|
| Vercel | Application hosting | Requests to Fomatic, the customer data they carry, and request logs | Oregon, United States, with requests passing through Vercel's global edge network |
| PlanetScale | Database hosting | Customer data, account data, audit records, and logs of how users use Fomatic | Oregon, United States |
| Amazon Web Services | Cloud infrastructure, private file storage, backups, and email and SMS delivery | Customer data, files, account data, email and SMS delivery metadata, mobile numbers, message content, replies, and operational logs | Oregon, United States (us-west-2) |
| Google Cloud / Google Vertex AI | Boon, the assistant for event teams, and machine translation. Translation runs only while an organization's owner has it turned on, and only for a language an organizer chooses. Attendees' typed answers are translated only while their own switch is on too | Prompts, responses, help context, usage metadata, the event data Boon reads to answer a question, and the text sent for translation | United States |
| Anthropic | The AI tool Fomatic engineers use for support and diagnostics | Records an engineer opens while diagnosing a problem | Set by provider |
| Google Analytics | Analytics and conversion measurement on the marketing site only | Website usage, device/browser metadata, referral data, and analytics events | Set by provider |
Customer-Enabled Integrations
Intuit QuickBooks Online
- Purpose
- Customer-enabled accounting and invoice synchronization
- Data processed
- Company, invoice, payment, connection, and mapping records selected for sync
Network.app
- Purpose
- CRM sync, only for organizations set up for it
- Data processed
- Event, sponsor, company, and guest records, including contact details and dietary and accessibility notes
| Provider | Purpose | Data processed |
|---|---|---|
| Intuit QuickBooks Online | Customer-enabled accounting and invoice synchronization | Company, invoice, payment, connection, and mapping records selected for sync |
| Network.app | CRM sync, only for organizations set up for it | Event, sponsor, company, and guest records, including contact details and dietary and accessibility notes |
Subprocessor Changes
We may update this list as our service, infrastructure, or vendor stack changes. When required by a customer agreement or data processing addendum, we will provide notice of material subprocessor changes and give customers the rights stated in that agreement.
Security Expectations
- Subprocessors must process data only for the services they provide to Fomatic.
- Subprocessors are expected to maintain reasonable confidentiality, security, and access-control measures.
- Fomatic remains responsible for its obligations to customers under applicable customer agreements.
Contact
Questions about subprocessors can be sent to security@fomaticevents.com.